Lehrgebiet: Digitale Infrastruktur sowie Geschäfts- und Prozessmanagement im E-Commerce
Büro: 04-1.328 (Parkstadt Mülheim) / 01.206 (Campus Bottrop)
Telefon: +49 208 88 254-794
Dr. Carolin Straßmann studierte Angewandte Kognitions- und Medienwissenschaften (Bachelor- und Master) an der Universität Duisburg-Essen. Anschließend arbeite sie am Lehrstuhl für Sozialpsychologie: Medien-, und Kommunikation (Leitung Prof. Dr. Nicole Krämer) als wissenschaftliche Mitarbeiterin in verschiedenen BMBF Projekten. Ende 2018 schloss sie ihre Promotion zum Thema „All Eyes on The Agent’s Appearance?! Investigation of Target-group-related Social Effects of a Virtual Agent’s Appearance in Longitudinal Human-Agent Interactions“ ab.
Seit März 2024 hat Dr. Straßmann die Professur für Digitale Infrastuktur sowie Geschäfts- und Prozessmanagement im E-Commerce inne. Zuvor war sie seit April 2018 als Lehrkraft für besondere Aufgaben am Institut Informatik tätig und sammelte seit März 2019 als Teilnehmerin des Landesprogramms „Karrierewege FH-Professur“ Industrieerfahrung bei der celano GmbH.
In ihrer Forschung beschäftigt sie sich hauptsächlich mit der Wirkung und Gestaltung von virtuellen Agenten und sozialen Robotern. Dabei betrachte sie beispielsweise Aspekte wie Erscheinungsbild oder non-verbales Verhalten, um Technologien optimal an Bedürfnisse von Menschen anpassen zu können. Die Vision einer positiven, hilfreichen und adaptiven Technologiegestaltung, welche zum
gesellschaftlichen Wohl beiträgt, ist stetiger Motivator ihrer Tätigkeiten.
ARBEITS- UND FORSCHUNGSSCHWERPUNKTE
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- Mensch-Technik-Interaktion
- Soziale Wirkung von virtuellen Agenten und sozialen Robotern
- Langzeit-Interaktionen mit KI-basierten Systemen
- Persuasive Wirkung von innovativen Technologien
- Positiver Einfluss von innovativen Technologien
LEHRVERANSTALTUNGEN
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- Angewandte Statistik
- Software Ergonomie und Usability Engineering
- Kognitions-, Kommunikations- und Medienpsychologie
- Kompetenzentwicklung
- Betreuung von Qualitfikationsarbeiten und studentischen Projekten
PROJEKTE
AUSGEWÄHLTE PUBLIKATIONEN
2022
18.Straßmann, Carolin; Eimler, Sabrina C.; Kololli, Linda; Arntz, Alexander; Sand, Katharina; Rietz, Annika
Effects of the Surroundings in Human-Robot Interaction: Stereotypical Perception of Robots and Its Anthropomorphism Proceedings Article
In: Salvendy, Gavriel; Wei, June (Hrsg.): Design, Operation and Evaluation of Mobile Communications, S. 363–377, Springer International Publishing, Cham, 2022, ISBN: 978-3-031-05014-5.
Abstract | BibTeX | Schlagwörter:
@inproceedings{10.1007/978-3-031-05014-5_30,
title = {Effects of the Surroundings in Human-Robot Interaction: Stereotypical Perception of Robots and Its Anthropomorphism},
author = {Carolin Straßmann and Sabrina C. Eimler and Linda Kololli and Alexander Arntz and Katharina Sand and Annika Rietz},
editor = {Gavriel Salvendy and June Wei},
isbn = {978-3-031-05014-5},
year = {2022},
date = {2022-01-01},
booktitle = {Design, Operation and Evaluation of Mobile Communications},
pages = {363--377},
publisher = {Springer International Publishing},
address = {Cham},
abstract = {Stereotypes and scripts guide human perception and expectations in everyday life. Research has found that a robot's appearance influences the perceived fit in different application domains (e.g. industrial or social) and that the role a robot is presented in predicts its perceived personality. However, it is unclear how the surroundings as such can elicit a halo effect leading to stereotypical perceptions. This paper presents the results of an experimental study in which 206 participants saw 8 cartoon pictures of the robot Pepper in different application domains in a within-subjects online study. Results indicate that the environment a robot is placed in has an effect on the users' evaluation of the robot's warmth, competence, status in society, competition, anthropomorphism, and morality. As the first impression has an effect on users' expectations and evaluation of the robot and the interaction with it, the effect of the application scenarios has to be considered carefully.},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
Stereotypes and scripts guide human perception and expectations in everyday life. Research has found that a robot's appearance influences the perceived fit in different application domains (e.g. industrial or social) and that the role a robot is presented in predicts its perceived personality. However, it is unclear how the surroundings as such can elicit a halo effect leading to stereotypical perceptions. This paper presents the results of an experimental study in which 206 participants saw 8 cartoon pictures of the robot Pepper in different application domains in a within-subjects online study. Results indicate that the environment a robot is placed in has an effect on the users' evaluation of the robot's warmth, competence, status in society, competition, anthropomorphism, and morality. As the first impression has an effect on users' expectations and evaluation of the robot and the interaction with it, the effect of the application scenarios has to be considered carefully.17.Arntz, Alexander; Straßmann, Carolin; Völker, Stefanie; Eimler, Sabrina C.
In: Frontiers in Robotics and AI, Bd. 9, 2022, ISSN: 2296-9144.
Abstract | Links | BibTeX | Schlagwörter:
@article{10.3389/frobt.2022.999308,
title = {Collaborating eye to eye: Effects of workplace design on the perception of dominance of collaboration robots},
author = {Alexander Arntz and Carolin Straßmann and Stefanie Völker and Sabrina C. Eimler},
url = {https://www.frontiersin.org/articles/10.3389/frobt.2022.999308},
doi = {10.3389/frobt.2022.999308},
issn = {2296-9144},
year = {2022},
date = {2022-01-01},
journal = {Frontiers in Robotics and AI},
volume = {9},
abstract = {The concept of Human-Robot Collaboration (HRC) describes innovative industrial work procedures, in which human staff works in close vicinity with robots on a shared task. Current HRC scenarios often deploy hand-guided robots or remote controls operated by the human collaboration partner. As HRC envisions active collaboration between both parties, ongoing research efforts aim to enhance the capabilities of industrial robots not only in the technical dimension but also in the robot’s socio-interactive features. Apart from enabling the robot to autonomously complete the respective shared task in conjunction with a human partner, one essential aspect lifted from the group collaboration among humans is the communication between both entities. State-of-the-art research has identified communication as a significant contributor to successful collaboration between humans and industrial robots. Non-verbal gestures have been shown to be contributing aspect in conveying the respective state of the robot during the collaboration procedure. Research indicates that, depending on the viewing perspective, the usage of non-verbal gestures in humans can impact the interpersonal attribution of certain characteristics. Applied to collaborative robots such as the Yumi IRB 14000, which is equipped with two arms, specifically to mimic human actions, the perception of the robots’ non-verbal behavior can affect the collaboration. Most important in this context are dominance emitting gestures by the robot that can reinforce negative attitudes towards robots, thus hampering the users’ willingness and effectiveness to collaborate with the robot. By using a 3 × 3 within-subjects design online study, we investigated the effect of dominance gestures (Akimbo, crossing arms, and large arm spread) working in a standing position with an average male height, working in a standing position with an average female height, and working in a seated position on the perception of dominance of the robot. Overall 115 participants (58 female and 57 male) with an average age of 23 years evaluated nine videos of the robot. Results indicated that all presented gestures affect a person’s perception of the robot in regards to its perceived characteristics and willingness to cooperate with the robot. The data also showed participants’ increased attribution of dominance based on the presented viewing perspective.},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
The concept of Human-Robot Collaboration (HRC) describes innovative industrial work procedures, in which human staff works in close vicinity with robots on a shared task. Current HRC scenarios often deploy hand-guided robots or remote controls operated by the human collaboration partner. As HRC envisions active collaboration between both parties, ongoing research efforts aim to enhance the capabilities of industrial robots not only in the technical dimension but also in the robot’s socio-interactive features. Apart from enabling the robot to autonomously complete the respective shared task in conjunction with a human partner, one essential aspect lifted from the group collaboration among humans is the communication between both entities. State-of-the-art research has identified communication as a significant contributor to successful collaboration between humans and industrial robots. Non-verbal gestures have been shown to be contributing aspect in conveying the respective state of the robot during the collaboration procedure. Research indicates that, depending on the viewing perspective, the usage of non-verbal gestures in humans can impact the interpersonal attribution of certain characteristics. Applied to collaborative robots such as the Yumi IRB 14000, which is equipped with two arms, specifically to mimic human actions, the perception of the robots’ non-verbal behavior can affect the collaboration. Most important in this context are dominance emitting gestures by the robot that can reinforce negative attitudes towards robots, thus hampering the users’ willingness and effectiveness to collaborate with the robot. By using a 3 × 3 within-subjects design online study, we investigated the effect of dominance gestures (Akimbo, crossing arms, and large arm spread) working in a standing position with an average male height, working in a standing position with an average female height, and working in a seated position on the perception of dominance of the robot. Overall 115 participants (58 female and 57 male) with an average age of 23 years evaluated nine videos of the robot. Results indicated that all presented gestures affect a person’s perception of the robot in regards to its perceived characteristics and willingness to cooperate with the robot. The data also showed participants’ increased attribution of dominance based on the presented viewing perspective.16.Helgert, André; Zielinska, Laura; Groeneveld, Anna; Kloos, Chiara; Arntz, Alexander; Straßmann, Carolin; Eimler, Sabrina C.
DiSensity: Ein hochschulweites Virtual Reality Sensibilisierungsprogramm Proceedings Article
In: Söbke, Heinrich; Zender, Raphael (Hrsg.): Wettbewerbsband AVRiL 2022, S. 17-22, Gesellschaft für Informatik e.V., Bonn, 2022.
Links | BibTeX | Schlagwörter:
@inproceedings{mci/Helgert2022,
title = {DiSensity: Ein hochschulweites Virtual Reality Sensibilisierungsprogramm},
author = {André Helgert and Laura Zielinska and Anna Groeneveld and Chiara Kloos and Alexander Arntz and Carolin Straßmann and Sabrina C. Eimler},
editor = {Heinrich Söbke and Raphael Zender},
doi = {10.18420/avril2022_03},
year = {2022},
date = {2022-01-01},
urldate = {2022-01-01},
booktitle = {Wettbewerbsband AVRiL 2022},
pages = {17-22},
publisher = {Gesellschaft für Informatik e.V.},
address = {Bonn},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
15.Helgert, André; Straßmann, Carolin
What Are You Grateful for? - Enhancing Gratitude Routines by Using Speech Assistants Proceedings Article
In: Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems, Association for Computing Machinery, New Orleans, LA, USA, 2022, ISBN: 9781450391566.
Abstract | Links | BibTeX | Schlagwörter: Alexa, Gratitude Journal, Gratitude Routines, Speech Assistant
@inproceedings{10.1145/3491101.3519786,
title = {What Are You Grateful for? - Enhancing Gratitude Routines by Using Speech Assistants},
author = {André Helgert and Carolin Straßmann},
url = {https://doi.org/10.1145/3491101.3519786},
doi = {10.1145/3491101.3519786},
isbn = {9781450391566},
year = {2022},
date = {2022-01-01},
booktitle = {Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems},
publisher = {Association for Computing Machinery},
address = {New Orleans, LA, USA},
series = {CHI EA '22},
abstract = {This paper presents an extension for Amazon’s Alexa, which provides a gratitude journal, and investigates its effectiveness compared to a regular paper-based version. Decades of research demonstrate that expressing gratitude has various psychological and physical benefits. At the same time, gratitude routines run the risk of being a hassle activity, which diminishes the positive outcome. Speech assistants might help to integrate gratitude routines more easily in an intuitive way using voice input. The results of our 8-day field study with two experimental groups (Alexa group vs. Paper group},
keywords = {Alexa, Gratitude Journal, Gratitude Routines, Speech Assistant},
pubstate = {published},
tppubtype = {inproceedings}
}
This paper presents an extension for Amazon’s Alexa, which provides a gratitude journal, and investigates its effectiveness compared to a regular paper-based version. Decades of research demonstrate that expressing gratitude has various psychological and physical benefits. At the same time, gratitude routines run the risk of being a hassle activity, which diminishes the positive outcome. Speech assistants might help to integrate gratitude routines more easily in an intuitive way using voice input. The results of our 8-day field study with two experimental groups (Alexa group vs. Paper group2021
14.Arntz, Alexander; Eimler, Sabrina C.; Straßmann, Carolin; Hoppe, Heinz Ulrich
On the Influence of Autonomy and Transparency on Blame and Credit in Flawed Human-Robot Collaboration Proceedings Article
In: Companion of the 2021 ACM/IEEE International Conference on Human-Robot Interaction, S. 377–381, Association for Computing Machinery, Boulder, CO, USA, 2021, ISBN: 9781450382908.
Abstract | Links | BibTeX | Schlagwörter: attribution of blame, human-robot collaboration, online study, perception of intelligence
@inproceedings{10.1145/3434074.3447196,
title = {On the Influence of Autonomy and Transparency on Blame and Credit in Flawed Human-Robot Collaboration},
author = {Alexander Arntz and Sabrina C. Eimler and Carolin Straßmann and Heinz Ulrich Hoppe},
url = {https://doi.org/10.1145/3434074.3447196},
doi = {10.1145/3434074.3447196},
isbn = {9781450382908},
year = {2021},
date = {2021-01-01},
urldate = {2021-01-01},
booktitle = {Companion of the 2021 ACM/IEEE International Conference on Human-Robot Interaction},
pages = {377–381},
publisher = {Association for Computing Machinery},
address = {Boulder, CO, USA},
series = {HRI '21 Companion},
abstract = {The collaboration between humans and autonomous AI-driven robots in industrial contexts is a promising vision that will have an impact on the sociotechnical system. Taking research from the field of human teamwork as guiding principles as well as results from human robot collaboration studies this study addresses open questions regarding the design and impact of communicative transparency and behavioral autonomy in a human robot collaboration. In an experimental approach, we tested whether an AI-narrative and communication panels of a robot-arm trigger the attribution of more human like traits and expectations going along with a changed attribution of blame and failure in a flawed collaboration.},
keywords = {attribution of blame, human-robot collaboration, online study, perception of intelligence},
pubstate = {published},
tppubtype = {inproceedings}
}
The collaboration between humans and autonomous AI-driven robots in industrial contexts is a promising vision that will have an impact on the sociotechnical system. Taking research from the field of human teamwork as guiding principles as well as results from human robot collaboration studies this study addresses open questions regarding the design and impact of communicative transparency and behavioral autonomy in a human robot collaboration. In an experimental approach, we tested whether an AI-narrative and communication panels of a robot-arm trigger the attribution of more human like traits and expectations going along with a changed attribution of blame and failure in a flawed collaboration.2020
13.Straßmann, Carolin; Krämer, Nicole; Buschmeier, Hendrik; Kopp, Stefan
Age-Related Differences in the Evaluation of a Virtual Health Agent's Appearance and Embodiment in a Health-Related Interaction: Experimental Lab Study Artikel
In: Journal of Medical Internet Research, Bd. 22, Nr. 4, S. e13726, 2020.
BibTeX | Schlagwörter:
@article{Strassmann2020b,
title = {Age-Related Differences in the Evaluation of a Virtual Health Agent's Appearance and Embodiment in a Health-Related Interaction: Experimental Lab Study},
author = {Carolin Straßmann and Nicole Krämer and Hendrik Buschmeier and Stefan Kopp},
year = {2020},
date = {2020-01-01},
journal = {Journal of Medical Internet Research},
volume = {22},
number = {4},
pages = {e13726},
keywords = {},
pubstate = {published},
tppubtype = {article}
}
12.von der Pütten, Astrid Marieke Rosenthal; Straßmann, Carolin; Krämer, Nicole
Language Learning with Artificial Entities: Effects of an Artificial Tutor's Embodiment and Behavior on Users' Alignment and Evaluation Proceedings Article
In: International Conference on Social Robotics, S. 96–107, 2020.
BibTeX | Schlagwörter:
@inproceedings{RosenthalvonderPuetten2020,
title = {Language Learning with Artificial Entities: Effects of an Artificial Tutor's Embodiment and Behavior on Users' Alignment and Evaluation},
author = {Astrid Marieke Rosenthal von der Pütten and Carolin Straßmann and Nicole Krämer},
year = {2020},
date = {2020-01-01},
booktitle = {International Conference on Social Robotics},
pages = {96--107},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
11.Straßmann, Carolin; Arntz, Alexander; Eimler, Sabrina C.
Under The (Plastic) Sea - Sensitizing People Toward Ecological Behavior Using Virtual Reality Controlled by Users’ Physical Activity Proceedings Article
In: 2020 IEEE International Conference on Artificial Intelligence and Virtual Reality (AIVR), S. 166-173, 2020.
Links | BibTeX | Schlagwörter:
@inproceedings{9319078,
title = {Under The (Plastic) Sea - Sensitizing People Toward Ecological Behavior Using Virtual Reality Controlled by Users’ Physical Activity},
author = {Carolin Straßmann and Alexander Arntz and Sabrina C. Eimler},
doi = {10.1109/AIVR50618.2020.00036},
year = {2020},
date = {2020-01-01},
booktitle = {2020 IEEE International Conference on Artificial Intelligence and Virtual Reality (AIVR)},
pages = {166-173},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
10.Straßmann, Carolin; Eimler, Sabrina C.; Arntz, Alexander; Grewe, Alina; Kowalczyk, Christopher; Sommer, Stefan
Receiving Robot's Advice: Does It Matter When and for What? Proceedings Article
In: International Conference on Social Robotics, S. 271–283, 2020.
BibTeX | Schlagwörter:
@inproceedings{Strassmann2020,
title = {Receiving Robot's Advice: Does It Matter When and for What?},
author = {Carolin Straßmann and Sabrina C. Eimler and Alexander Arntz and Alina Grewe and Christopher Kowalczyk and Stefan Sommer},
year = {2020},
date = {2020-01-01},
urldate = {2020-01-01},
booktitle = {International Conference on Social Robotics},
pages = {271--283},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}
9.Straßmann, Carolin; Grewe, Alina; Kowalczyk, Christopher; Arntz, Alexander; Eimler, Sabrina C.
Moral robots? How uncertainty and presence affect humans' moral decision making Proceedings Article
In: International Conference on Human-Computer Interaction, S. 488–495, 2020.
BibTeX | Schlagwörter:
@inproceedings{Strassmann2020a,
title = {Moral robots? How uncertainty and presence affect humans' moral decision making},
author = {Carolin Straßmann and Alina Grewe and Christopher Kowalczyk and Alexander Arntz and Sabrina C. Eimler},
year = {2020},
date = {2020-01-01},
urldate = {2020-01-01},
booktitle = {International Conference on Human-Computer Interaction},
pages = {488--495},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}